Shipping policy
Shipping Policy
All artworks and prints are carefully packaged to ensure they arrive safely.
Processing Time
Orders are processed within 3–7 business days after payment is received.
This allows time for careful handling, packaging, and preparation for shipment.
Shipping & Delivery
Shipping times vary depending on destination and courier services. Delivery estimates provided at checkout are guidelines only and are not guaranteed.
Once an order has been dispatched and marked as delivered, responsibility transfers to the courier.
Tracking
Where available, tracking details will be provided once your order has been shipped.
Damaged Orders
If your order arrives damaged, please contact us within 5 days of delivery with:
-
Your order number
-
Clear photos of the damaged item
-
Photos of the packaging
We will assist with replacements or refunds in line with our Return & Refund Policy.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed, returned, or lost due to incorrect address details provided by the customer.
International Orders
International orders may be subject to customs duties, taxes, or fees. These charges are the responsibility of the customer and are not included in the purchase price.
Contact
For shipping-related questions, please contact:
notverykate@gmail.com